Windows 7, lotus notes 8.5.2, and doc link problem

Asked By markwaugh 50 points N/A Posted on - 07/29/2011

Hello,

Question, we are in the middle of converting from lotus notes to Google apps and starting to convert windows XP users to Windows 7.

We are having a problem with users that are converted from windows XP to windows 7 the users also get lotus notes client 8.5.2. FP2. And they are also Google apps users on Chrome.

The problem is when they get a (lotus notes) document link in Google apps, the user clicks on the link in Google apps, Google apps launches a dialog (External Protocol Request), users then click button "Launch Application" – a blank tab then opens on Google apps but the user is not taken to lotus or to the document in question.

Any help or direction will be appreciated.

Thanks,

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• Question Views: 1635
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• Question Category: Lotus Notes

Best Answer by Drianna allen

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Answered By sibabu 5 points N/A #95253

Windows 7, lotus notes 8.5.2, and doc link problem

Different computer can be used for solving this problem.if your computer sp and connection recognize your new system.then it will not show.is your drive space,proxy server and something would be missing that is the main cause.so be carefully check all of your system

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• Posted on - 08/03/2011
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Answered By Drianna allen 0 points N/A #95254

Windows 7, lotus notes 8.5.2, and doc link problem

Hey Markwaugh!

I believe there is some problem with the settings and configurations of your network or browser. Make sure all the proxy settings are duly entered in your browser. I don't really think there is any problem with Google Apps in this. Ask your administrator, to look into this as he/she would have a greater knowledge on what type of network do you guys work on. If possible, try running this without proxy settings.

Cheers!

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• Posted on - 11/27/2012
• Question Category: Lotus Notes