N/APosted on - 05/29/2012
I am trying to install version 3 but I am getting an error message saying that Win64 is not supported. There was no problem while installing 3.01, the problem occurred when I tried to uninstall it.
However, when I removed version 2, I did not have any problems at all.
This is the error message I received "The author of the package you are installing did not include support for this platform."
If you have any suggestions on how to resolve this, I'd be your best friend forever.
Win64 not supported
The author of the package you are installing did not include support for this platform.
Win64 not supported – an alert from uninstalling version 3.
It would greatly help if you mentioned the name of the application you are installing on your computer.
Since I have no idea on the name of the program you are installing, let’s just presume some possibilities that might help fix the problem.
Since the application already generated an error during the installation about system incompatibility issue between the program you are installing and the operating system where it is being installed to, at this point, you should check now the system requirements of the program you are installing.
This will determine the required operating systems of the program where it can be installed to.
If you downloaded the installer of the program, try visiting the web site again so you can check if you can find the program’s system specifications there.
Most download sites list the system specifications of the programs they are offering.
When you already know the supported operating systems of the program, just replace your operating system with any of these.
Or, if you are running Windows Vista 64-bit, for example, what you should do is, format your hard drive then install Windows Vista 32-bit. Then install your program again.