Why I can’t send mail using Windows Live Mail?

Asked By 50 points N/A Posted on -

I am using Windows 7 and Windows Live Mail Version 2009 (Build 14.0.8089.0726) but I can't send mail. I keep getting the error message: 0X800CCC0B.

I also use Zone Alarm Free Version ( and AVG Free 2011 Version 10.0.1136 and they are all up to date.

Though, I can receive mail normally, I just can't send from it.

I double and triple checked my settings and used all the suggested "fixes" listed in your troubleshooting section.

Please, can you help me? Is this a problem with Live Mail?

Is there a workaround?

Thanks in advance.

Answered By 0 points N/A #145318

Why I can’t send mail using Windows Live Mail?



Try this solution:

Right click on the email address and then go to Properties – Servers and for some reason the (SMTP) is incorrect it shows as (SMPT). Just change PT to TP and then you should be able to send emails. You should now be able to send and receive emails now, if this doesn’t worked, try to manually configure everything.

Here's how to configure your account manually:

1. Open your Windows Live Mail.

2. Create an email account and then enter your Account Settings. To the My incoming mail server is a (select IMAP or POP) server Incoming server puts “ s00000.gridserver.com “ “Port: 143 for IMAP or 110 for POP”. This server requires a secure connection (SSL) you should be unchecked this. 

3. Log on using: Clear text authentication.” Login ID: [email protected]” Outgoing Server: “s00000.gridserver.com“, “Port: 25 or 587”. This server also requires a secure connection (SSL) should be also unchecked this. Please check the box for My outgoing server requires authentication. You should now get a success message.

Please continue. You will now get a message that your folders are downloading, verify that your folders are correct, and then click OK. You should now be able to send and receive emails:

Thank you, Hope this helps.

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