While opening Microsoft Outlook I got an Error message

Asked By Heather Abreu 40 points N/A Posted on - 11/01/2012

Hi rocking guys,

Please consider reading the below problem and offer any suggestion.

 

While opening Microsoft Outlook I got this Error message “Scanemal.dll or Scanotlk.dll cannot be installed, loaded, found or is missing”. In the statements below I’ll explain you the problem in detail. Thanks for reading that.

 

Normally while people use Microsoft Outlook on their PC, they often install programs which automatically get connected with Outlook to serve better protection from the virus threat that could infiltrate their PC via Emails. The add-ins which were attached to the Outlook are often left behind while un-installation of old anti-virus software.

 

While launching Outlook it is the left over add-ins of old security software which often want to execute itself and when it could not find the relevant associated files, it shows error messages that we saw above. The error message specifically comes with Outlook installed with McAfee Anti-virus software.

 

Similar error messages are stated below:

 

• The add-in C:Program FilesNetwork AssociatesVirusScanscanemal.dll could not be installed or loaded.
• The add-in C:Program FilesMcAfeeMcAfeeVirusScanscanemal.dll could not be found.
• Unable to load C:Program FilesMcAfeeVirusScanscanemal.dll you may be out of memory out of system resources, or missing a dll.file.
• Could not load plugin C:Program FilesMcAfeeManaged VirusScanVScanScanemal.xxxxxxx.dll
• C:Program FilesMcAfeeVirusScan EnterpriseScanotlk.dll
• The Add-in "Outlook Scan" (C:Program FilesMcAfeeVirusScan EnterpriseScanotlk.dll) cannot be loaded and has been disabled by Outlook. Uninstall the Add-in if no update is available.
• The add-in C:McAfee8.5iScanotlk.dll could not be installed or loaded.
• The Add-in "Outlook Scan" (C:Program FilesNetwork AssociatesVirusScanScanotlkl.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.

 

 

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• Question Category: MS Outlook

Best Answer by Allen Kenneth

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Answered By Heather marie 0 points N/A #143096

While opening Microsoft Outlook I got an Error message

Hi,

Apply this solution regarding Microsoft Outlook error messages. Eliminate the Exchange Scan Add-in through Outlook.

1. Open MS Outlook.
2. On the Menu tab click Tools, then Options.
3. Select the Other tab.
4. Select Advanced Options.
5. Find and click Add-in Manager.
6. Disable Exchange Scan.
7. Click OK command button until the entire windows are closed.
8. Exit and re-launch Microsoft Outlook.

 

Best regards,

Heather marie

About Heather marie

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• Posted on - 11/01/2012
• Question Category: MS Outlook

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Answered By Allen Kenneth 20 points N/A #143097

While opening Microsoft Outlook I got an Error message

Hello Heather,

The cause of these error message could be easily judged by the error message itself. Here is a description about the issue.

We use security software like virus guards, spyware etc  which Outlook uses to protect its content and sometimes we change our security software, but their add-ins  are often left behind while un-installation of old anti-virus software. 

 

It is the remaining add-ins of previous security software which execute themselves while starting Outlook. When ad-ins could not find their relevant associated files, it shows error messages as in your case.

 

The error message usually comes with Outlook installed with McAfee Anti-virus software.  

 

For the workaround, you can simply disable McAfee from the list of Outlook add-ins section or uninstall McAfee add-ins and re-install again.

Hope this will help you. Regards!

 

About Allen Kenneth

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• Posted on - 12/13/2012
• Question Category: MS Outlook