I have an Outlook account, and whenever I try to send an email, I get this error message along with the code, 0x800ccc0e. I have tried whatever I could, but it doesn’t seem to work. Why does this error occur only when I try to send emails, but nothing happens when I receive them and how can I fix this?
You are getting this error message because your account is not being authenticated by Outlook, that’s why your mail gets rejected by your outgoing mail server.
To solve it, open Outlook and go to accounts> properties> servers. In that popup window, you will get multiple options. Mark the option that says, “My server requires authentication.” Now, write your complete email account and its password. Finally, press the Apply button and Accept button, and your email account will be configured in Outlook. You will no longer receive any error messages.
Error code “0x800CCC0E” is probably the most common error that you may encounter with Microsoft Office Outlook or Microsoft Outlook Express. The complete error message reads:
“The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800ccc0e”
When you encounter this error, the first thing you should do is check your Office Outlook’s account for correctness. You need to check and make sure that your incoming server, outgoing server, username, and password are all correct. Make sure the port numbers and protocols used are correct. To verify that all these settings are correct, you need to consult your email service provider for the correct settings.
They usually provide a guide for the proper settings when creating an account with an email client like Mozilla Thunderbird and Microsoft Office Outlook. Once you verify that all settings are correct, try sending an email again to see if it works. If this doesn’t work, check if your internet connection is working. Open your web browser and visit a website.
If your internet connection is fine but you still cannot send an email, your antivirus is probably blocking the email communication. Try disabling your antivirus temporarily then send an email again.
