Virus undeletable Comes back when I switch it on

Asked By mitzi lu 10 points N/A Posted on - 03/09/2012

Hi. A virus hit my computer. But I removed it using Kaspersky. But every time i switch it on. It's there again.

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• Question Category: Anti-Virus

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Answered By Alex Radacinas 5 points N/A #92604

Virus undeletable Comes back when I switch it on

Hello again Mitzy!

It is really disappointing when you have already deleted the virus then it keeps coming back. Probably the virus is a process running in background so it means when you shutdown your computer and turned it on, it will automatically run again. There is a better way to delete this virus is can it with safe mode boot. In safe mode applications and processes are limited therefore the virus won't run. To activate safemode reboot your unit then at startup press F8. It will take you to the Windows Advanced Options, then choose Safe-Mode only. Afterwards it will boot now to safe-mode, next thing to do is open your Anti Virus and scan your disk. After the virus is detected delete it and reboot in normal mode without pressing F8.

Hope i helped you with problem!

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• Posted on - 03/09/2012
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Answered By Sharath Reddy 590495 points N/A #92606

Virus undeletable Comes back when I switch it on

It’s really not a solution to just remove the virus from your computer. It does help at the beginning but after that there are times the virus would come back. This is because sometimes virus can hide very effectively. Even if your antivirus already reported a clean system after a full system scan, you are still not sure if the system is indeed clean.

Especially if you don’t practice regular virus scanning on your computer, your system will be more vulnerable to virus attacks. It would be best to make it a habit to do quick scans every week and then a full system scan at the end of every month. And always make sure to have a regular virus update.

This is the antivirus’ only way of making itself aware of the new threats circulating around the world. Doing a virus scan in Safe Mode is not usually effective because there are antivirus programs that don’t run when the system is in Safe Mode like Norton AntiVirus and Norton Internet Security and I’m sure other antivirus programs as well.

If your system is heavily infected, your best option is to save your important files on a clean drive preferably on an external drive and then format the entire hard drive. When formatting, avoid doing quick formats because this is only equivalent to delete like when deleting files. Always do full format.

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• Posted on - 08/31/2013
• Question Category: Anti-Virus