Virus on Firefox, Chrome, and Internet Explorer, HELP!!!

Virus on Firefox, Chrome, and Internet Explorer, HELP!!!

You might have malware that isn’t being picked up by your anti-virus program.  I have listed two ways below to remove this malware from your system.

1. Malwarebytes Anti-Malware – Free program

• Download Malwarebytes Anti-Malware from here.  
• When the download has completed, close all the programs on your computer, and double-click on the icon marked “mbam-setup-consumer-2.00.xx” to install the program.

• Once the installation starts, you will see the Setup Wizard which will guide you through the installation process.  Keep following the prompts by clicking the “Next” button.

• Once the program has finished installing, it will start automatically.  If you receive a message stating that you must update the program and that you have never before run a scan, click on the “Fix Now” button.

• If any updates are available, click “Update Now” button.

• Once the updates are complete, Malwarebytes Anti-Malware will start scanning your computer for the virus/malware.  The picture below shows the image you will see on your screen while the scan is in progress
  
  
  
  

• Once the scanning is finished, you will see a screen with all the Malware infections that has been detected.
• To remove the Malware, click on the “Quarantine All” button and click “Apply Now”.  Below is an example of what the screen will look like.

• All malicious files will now be quarantined.  If a system reboot is required, please restart your computer.

2. Software Removal Tool – available for Windows users only

• Click here to install Software Removal Tool
• Click the download button
• Click “Accept and Install” after reviewing the Terms of Service and Privacy Policy
• After the download has complete, it will immediately start searching your computer for suspicious programs.
• If any programs have been found, a message will be displayed on the screen,
• Click “Remove Suspicious Programs”
• Once the malicious programs have been removed, you can click on “Continue” to quit the program.
• Chrome will re-open and ask if you wish to reset your setting, click the “Reset” button.