I installed an anti-virus a week ago and it works properly then I installed my favorite anti-virus last 2 days ago. My computer was infected by viruses and was healed but my problem is many of my documents were missing. I don't know if these files were automatically deleted or hide.Â
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Hi Techdee,
If the files/documents were infected by the virus too then it is possible that they were deleted. But you can still find them in the virus vault if you are using AVG antivirus, toolkit if you are using Norton and the other anti viruses should be having a feature like that too.
If the files are hidden, you can easily retrieve them using a software called 'Recovermyfiles' which you can download the trial version of it for free online. Download and install recovermyfiles program on your computer. Execute it after the installation and locate the drive in which the files were before they got lost and recover them.
After the recovery process, select the files that you will save and choose the destination for saving them.
Hope this helps.
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Regards,
Lee Hung.
Thanks for the help.
