Touch screen not responding on my Toshiba Excite Tablet

Asked By 10 points N/A Posted on -

Hello guys,

6 months back, I bought a new Toshiba Excite AT7-A8 a 7-Inch 8 GB Tablet for my personal use as well as for work purpose. At the beginning, it was working great.

But now a days the touch screen is not responding properly. When I press the power button sometimes it works and sometimes it doesn’t work. I have reset it to factory settings. But now the screen not at all responding. It never fell down, it has no breakage nothing. I bought it hoping that while traveling I can use it. But now I am not able to do anything with this.

Can someone please suggest me how to fix this issue. Thanks in advance and kind regards!

Answered By 0 points N/A #194192

Touch screen not responding on my Toshiba Excite Tablet


If you have reset the device to factory settings, then this isolates the issue to hardware. The best solution, in this case, is to check with the manufacturer to see if the device is under warranty, and see what your options are for repair or replacement of the device. Most companies have ways to return the device to the manufacturer at little or no cost.

Answered By 578785 points N/A #305347

Touch screen not responding on my Toshiba Excite Tablet


If your Toshiba tablet doesn’t work properly sometimes, doing a factory reset will restore the original firmware and should fix the problem. The Toshiba Excite AT7-A8 tablet measures 7.8 x 4.6 x 0.43 inches and weighs 12.2 oz. It has a WSVGA LED backlit touchscreen display with 16M colors at 600 x 1024 native screen resolution. It supports multi-touch up to five fingers.

Toshiba Excite AT7-A8

It runs on Android 4.2.2 Jelly Bean powered by Rockchip RK3188 chipset, 1.6 GHz Quad-Core processor. It supports microSD and runs on 1 GB RAM with 8 GB internal storage. The primary camera supports 3 megapixels while the secondary camera supports 0.3 megapixel. It has 3.5-millimeter jack with SRS audio enhancement, Wi-Fi 802.11b/g/n, Bluetooth 4.0, and microUSB 2.0. It has built-in accelerometer sensor.

It runs on non-removable 14 Wh Li-Po battery.

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