The Issue Started Today While Launching Games Gives 801540a9 Error

Asked By Au Summers 0 points N/A Posted on - 12/27/2020

Write about the 801540a9 error? What is the cause of the error code, and explain the methods to overcome this error message?

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• Question Category: Hardware
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Answered By Garry Liberty 10 points N/A #346611

The Issue Started Today While Launching Games Gives 801540a9 Error

When the tries to run the game on Xbox One, then an error occurred named as 801540a9 error in which the game can’t be opened. The user faces the error code when the user tries to download a game to Xbox One: 801540a9 Sorry, this profile can’t connect to Xbox LIVE on this console. To fix it, download it again. This means that the child account is having trouble loading family member profiles. The solution to resolve the error is to re-associate the child account to the parent account, and steps to do so are as follows:

Step 1: Sign in to the Microsoft account and select the Family tab.
Step 2: Select Add a child.
Step 3: Enter the email and an invitation is send to the child account’s email address.
Step 4: Sign out from the Microsoft account and sign in to the child account.
Step 5: Select the button labeled Sign in and accept.

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• Posted on - 12/27/2020
• Question Category: Hardware