Sound card stopped responding abruptly

Asked By christy webb 0 points N/A Posted on - 09/10/2016

I am using an Acer Aspire desktop PC, that runs on Windows 7 OS. The sound stopped working abruptly after I browsed a music site. If I assume that the sound card present in the motherboard of the CPU of my PC has failed, then is there any potential solution other than replacing the entire motherboard?

 

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Answered By cyrilsia01 1065 points N/A #99067

Sound card stopped responding abruptly

Before jumping in to any conclusion, make sure that the speakers are connected and working, and the volume hasn’t turned down accidentally if not muted. Even if none of these have happened, your audio driver might get corrupted by certain malicious files. You can try reinstalling it. To do this, follow the steps below:

• From Start Menu, click Control Panel.
• Go to Device Manager and double click Sound, Video and Game controls.
• Right-click on the audio adaptor and then click Update Driver Software. You can directly download the latest driver compatible for your PC, from the Acer website.

If that too fails, then it is probable that the audio adaptor on your motherboard must indeed have faced some issues. If your machine has a vacant PCIE expansion slot you can plug-in a replacement audio card, which will work as a bypass for the adaptor on the motherboard. You can also plug a whole external audio adaptor too, temporarily, in case you have a spare

USB socket.

 

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• Posted on - 09/10/2016
• Question Category: Hardware