Hi. I am using Windows 8. I just bought an AOC monitor and I got it installed but ever since it is not starting up and giving an error AOC monitor USB port not working. How can I solve it? I have no idea about how to use it.
Hi. There seems to be some hardware problem with the device. Let us follow two simple steps:
1) Troubleshooting
• First go in the start menu and type troubleshooting
• Select the option
• A window with troubleshooting written on top will open up. Click on view all from the options provided on the extreme left.
• Then select hardware and devices from among the options provided since this is an issue related to hardwar
• There will be instructions provided on the screen. Follow them to carry out the troubleshooting
• Check again if the problem is solved or not
2) Installation of the USB software graphic on the PC
• From Windows update, download the Windows 8 DisplayLink software after which you need to double-click on setup.exe.
• After clicking on yes, an agreement window for user license will open up.
• After you click on Accept, the DisplayLink software graphic will install.
• A configuration message will open up after you connect your device to the PC with a USB cable.
• After the configuration gets completed, the DisplayLink software will extend the desktop.
• Reboot the device for use.
