Received error message regarding Microsoft Office PowerPoint Presentation in Office Web applications

Asked By araceliariana 30 points N/A Posted on - 09/16/2012

Hi Experts,

I received an error message regarding Microsoft Office PowerPoint Presentation in Office Web applications.

Look at the error message attached below.

This is a Safari Browser which has been crashed. Have you any idea for the issue?

Please help.

Thanks in advance.

Microsoft PowerPoint Web App

Sorry we ran into a problem. Please try again later.

OK

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Answered By Carl Jack 10 points N/A #141949

Received error message regarding Microsoft Office PowerPoint Presentation in Office Web applications

Hello Arace,

The following workaround should help you resolve that issue:

• Go to the Central Administration Web site in Application Management and then click Manage services on server.

• After that, go to the Services on Server page and then do the following:

  • In the list of services on the selected server, you will need to verify that Excel Calculation Services, PowerPoint Service, as well as Word Viewing Service exist and are started. In case a service is not started, you will need to click Start.

  • After that click the Server button at the top,  and then click Change Server, and then in the Select Server dialog box, click a different server name.

Regards,

Carl

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• Posted on - 09/16/2012
• Question Category: MS Powerpoint