QuickBooks cannot open a file

QuickBooks cannot open a file

There are three possible solutions. It is possible that you have to try all of them but the problem may also solve with the first try. If you are having problems with a .qbb file, move straight to the second solution. If you have Trend Micro Titanium installed, go to the third solution. Also, the path to your company file must not be more than 210 characters long.

1. Use the QuickBooks File Doctor (you can find it on the QB homepage, under https://support.quickbooks.intuit.com:443/support)?albRedirect=true&.

2. Change the location of your backup. For this:

Stop your computer from hosting. To do this, select Utilities from the File menu and choose Stop Hosting Multi-User Access,

in the appearing window click Yes and in the Company file must be closed window, also click Yes.

Restore your backup.

Turn hosting back on.

3. Make Trend Micro Active Scan ignore the folder that includes the company file.

Locate the file by holding Ctrl and double-clicking QuickBooks. Choose your file from the No Company Open window. You can view its location under the list of files.

Open the Active scan settings on the Trend Micro and set up an exeption for this folder.