Problems with printer at work and Lotus Notes

Hello friends,

I had problems with my printer here at work, then with Lotus Notes:

1. All of a sudden, for NO reason I can understand, I could not print anything from any program.

2. I deleted my printer (HP LaserJet 5000 Series PCL 6) and re-installed it.

3. I CAN print from MS Word, but when I try to print in Lotus Notes, I get an error message: "Lotus Notes Desktop — printer error"

REALLY helpful message, eh?

I just now checked, and it did that again. What can I do to fix this?

I am NOT a computer expert, and because I work for a state agency, NONE of our Information Services staffs is REALLY a computer expert.  State government cannot afford to pay high enough wages to get ANYONE who is REALLY a REAL expert on computers to work in Info Services.  <Sigh…>

Is there ANYTHING I can do all by myself, from a complete list of instructions, to fix this problem once and for all?  This has happened several times with this computer.  ("This" = can print from MS Word, but CANNOT print from Lotus Notes — all of a sudden, out of the blue.)

Specs for my computer:

CPU:
     IBM 330-P133

Monitor:
     Compaq 150

Printer:
     HP LaserJet 5000 Series PCL 6

Software:
     Windows 95

If I need to use a diskette to re-boot any printer or computer software, that MAY be a problem.  I do not have that diskette, and I do not know if our Information Services people have it.

I hope you people can help me.  "Experts-exchange" has been VERY helpful to me so far, with all the problems that I have had.

I eagerly await for your replies.

SP fan.