Asked By
hadrian03
0 points
N/A
Posted on - 08/06/2011
Year ago I was given a scanner from my parents.
specifications:
brand: Flatbed
because at home in desperate need of a scanner, the scanner is used at home for almost 24 hours a day. early last year began a scanner is not working little by little. when I use the scanner for college in July, the scanner does not display results in scanned images.
I've tried to fix it but the scanner does not work
please give me solution
Problems that occurred in the scanner
Hello,
Here are the steps to follow to make your scanner work:
The first thing you need to do is to check the cable connections. Be sure that it is connected to your pc, the power light is turned on and make sure that the power cord is plugged properly. Second is to try testing the scanner base on the manufactures manual. Try to check if your scanner will run on a self test mode, if not look for a software found in your scanners and make it work. Next thing is try to check the website of your manufacture. Download new versions of instruction and then follow it. When your scanning documents be sure that you close other applications. If this aint working try to consider adding RAM but make sure that your hard drive has a lot of space. Find anti virus software that goes well with your scanners software. Don’t forget to close the anti virus and check if your pc runs works faster. Hope this works. Thank you.
Problems that occurred in the scanner
If your flatbed scanner stops working, you need to do a little troubleshooting. If the scanner no longer scans a document, first, try checking the cables. Unplug the USB cable from the USB port and transfer it to another available USB port. See if this works. If this doesn’t work, try to uninstall and reinstall the scanner software. Download the free version of Revo Uninstaller and install it.
Once installed, start Revo Uninstaller then select your scanner software among the applications and click “Uninstall”. Follow the normal uninstall process. When you are prompted to restart the computer, click to restart later. When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds. This removes everything the program created on your computer.
When it is finished, close Revo Uninstaller then restart the computer. After booting, install the scanner software back and see if it works. If this doesn’t work, try updating the scanner application to the latest version. You can download the updated version from the scanner manufacturer’s website.
