Problem in uninstalling Trend Micro Office

Asked By pguimalan 0 points N/A Posted on - 09/22/2011

I have been using Trend Micro OfficeScan for almost a month now. After having most of the softwares were blocked, I am planning to uninstall the Trend Micro Office.  The problem was I forgot the password I set.
 
How can I  get out of rid or bypass when the system prompted for the password so I can proceed the un-installation of Trend Micro Office?

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Answered By GreyH 5 points N/A #128156

Problem in uninstalling Trend Micro Office

Forgot the password won't give you a reason to give up, because there's some tips about how to uninstall your TrendMicro Officescan. Browse Explorer to find Ofcscan.ini. Usually it's located in C:Windows, or C:WINNT directory, or in C:Program Files folder.

Use editor to open the Ofcscan.ini, then search for the line [INI_CLIENT_SECTION]. Make "Uninstall_Pwd=" inactive by adding # in front of the line, i.e. #Uninstall_Pwd=
Type new line below it: Uninstall_Pwd=70. And then save it.

Try uninstall Trend Micro again. When prompted to enter a password enter 1.

If this still can't help, go here to read about manually uninstalling TrendMicro.

Good Luck

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• Posted on - 10/04/2011
• Question Category: System Utilities