Please help on how to properly install Doc Manager.

Asked By ponce 0 points N/A Posted on - 11/02/2011

Doc Manager neighbourhood problem. We have just upgraded to Windows ’08 R2 x64 with Remote Desktop Services, and our Doc Manager cannot be installed properly.  The desktop icon is not showing up.  When try to open or save a file in MS Word or MS Excel, the screen will freeze.  I changed the default to use the ODA dialogue to no avail.  Does anyone know how this works?

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• Question Category: System Utilities

Answered By Mahesh Babu 20 points N/A #100572

Please help on how to properly install Doc Manager.

Hallo Ponce,

It seems that you are missing out a very important procedure during the installation of the doc manager neighbourhood problem. Before you install the doc manager, you need to have the document manager desktop enabler installed first.

Apart from the document manager desktop enabler, you will also need to obtain manager library administrator and the uniform resource allocator for every library that you will be using installed, and then install the doc manager and see if everything works fine that way.

To be able to use the desktop enabler you must be running a windows operating system.

Hope this helps.

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Regards
Mahesh Babu

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• Posted on - 11/27/2011
• Question Category: System Utilities