Asked By
Cohen Allen
10 points
N/A
Posted on - 06/04/2012
I always used Photoshop cs5 in editing photos but when I opened it this morning an error message appear.
How can I solve this problem, Photoshop is one of the most important tools for my job?
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error 16
http//www.adobe.com/support/
OK
Photoshop cs5 Unexpected Error Message Appear
Whatsup Cohen,
Your query is quite hard but can be solved. The most probable issue that may have led to that error you find on your screen is a configuration error. You most probably didn't well configure your software when installing the files.
You need to ensure all the folders have permissions. Ensure permissions for the Adobe PCD folder by doing the following steps;
-
Go to Start -> My Computer -> Local disk C:
If your pc is 64 bit, open C:Program files*86AdobeAdobe PCD.
Verify that there are permissions on that folder by setting the permissions. In the security tab, you need to ensure the Administrators and Security are listed and set to FullControl. Relaunch the application. It should work.
Thanks.
