Outlook 2007/2010 Not Able to Connect to Exchange Server has occurred

Asked By Calvin S Cole 20 points N/A Posted on - 03/14/2013

I am facing an issue linking to” Exchange Server” through outlook. I am receiving the below error however at what time I attempt to associate the fresh Outlook email account in Outlook 2007 or Outlook 2010?

The connection to the Microsoft Exchange Server is unavailable. The outlook must be online or connected to complete this action.

OK

I need someone assistance please

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• Question Category: Microsoft Office

Answered By Taylor B Campos 90 points N/A #171984

Outlook 2007/2010 Not Able to Connect to Exchange Server has occurred

 

Hi there Calvin S Cole

If the default gateway is not configured in outlook client computer this problem will occur. So to solve this problem there are two ways.

1st – Manual way

2nd – Automatic way

1st Method (manual) for outlook 2007

Step 1 – Click Start > Run > type regedit and hit enter and open regedit editor

Step 2 – Locate the following path

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0OutlookRPC

Step 3 – On the right hand side click right mouse button > New > DWORD Value

Step 4 – Give the name as “DefConnectOpts” and hit enter

Step 5 – Set the value to “0” in value data box the click modify

Step 6 – Exit the regedit editor

Note – If it is for outlook 2010 you need to use this path

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0OutlookRPC

2nd method

Download this software which provided from Microsoft for overcome this issue

How to use? Download it > install > run the program > done

Hope these answers helps you

Taylor B Campos

Thank You..!!

About Taylor B Campos

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• Posted on - 03/21/2013
• Question Category: Microsoft Office