My machine doesn’t like a new software – Installation Error!

Hello!
I hope everyone’s having a good time here. Please help me out with my problem. Just recently, I attempted to install a certain software on my computer, but I wasn’t able to complete the installation because my machine acted up and reported the following error: “Received exception: Assertion failed in MeshPacket.cc, line 2550: this_mp && this_mp->numOwners”in .trn file:"ERROR: MeshPacket 12 does not exist”.
This is the first time that I have encountered this kind of error. Do you guys know any idea on how to fix this? Thank you so much for helping me out.
