Modem creates error during the connection to the Internet

Asked By 0 points N/A Posted on -

Hi there,

My last connection worked just fine and I didn’t experience any error. Now I have this error when I want to connect to the Internet. Can anyone help me please to fix this error ? Why is not working now ?

Thank you experts !

Oops! An error has occurred.

Your last action caused an error.

Please try again. If the problem persists, please contact Custom Care.

Back to Full Tracks

Answered By 590495 points N/A #179905

Modem creates error during the connection to the Internet


If you received this error when connecting your modem to the internet, try restarting your computer and try again. It is probably just a glitch. If this doesn’t work, you probably want to reinstall your modem. Unplug your modem from the computer if it is still connected on the USB port then click Start, Control Panel and then “Add or Remove Programs”.

Find and select your modem software then click Remove or Uninstall. Restart the computer. Plug your modem on the computer then you should see a prompt requesting you to install the modem. Install the software then try if this works. You should be able to use the modem after this. If the problem appears on your web browser and the modem is long been connected, try restarting the web browser.

If it doesn’t work, reinstalling would also help but in most cases, upgrading to the latest version greatly helps. If the problem is with Microsoft Internet Explorer, since it can’t be uninstalled, just use other web browsers.

Login/Register to Answer

Related Questions