Microsoft Word 2007 an error occurred

Asked By Berta R Cahill 30 points N/A Posted on - 10/03/2013

Hello,

I am a student and I use Microsoft Word 2007 every now and then. There are some functionalities that I do not understand well such as creating table of content and also mail merge. When I try to access Word hlp I ran into the error below. I am stranded now on what to do.

CLView

CLView can’t display help.

CLView cannot install the necessary files due to Windows installer error 1706.

The endpoint format is invalid

• Status: Open
• Question Views: 886
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Word

Answered By Olson Critchlow 5 points N/A #186985

Microsoft Word 2007 an error occurred

Hello Mr. Cahill,

The error is caused because serious errors in the registry settings of the Windows Installer. We can direct you to make the necessary changes in the registry manually but it is highly discouraged if you are not a pro user. So we will help you here by letting you install  a software that will do the job for you.

1. Install the 'Windows installer cleanup utility'.

2. Run it to fix errors with registry keys of the windows installer.

3. Uninstall MS Office by going to 'Add or Remove Programs' or do the following:

i) Click on start and select Run option (for XP/2003) or bring the cursor in the search box at the bottom.

ii) Type in 'appwiz.cpl' in the Run box or the search box.and hit Enter.

iii) Select MS Office and click on Uninstall/Remove.

4. Reinstall MS Office from the product CD.

About Olson Critchlow

Questions
0

Answers
35

Best Answers
6

• Vote Up 0 Vote Down

• Posted on - 10/05/2013
• Question Category: MS Word