Microsoft Security Essentials Error 0x80070005 on Installation

Asked By Joseph Abbott 20 points N/A Posted on - 10/20/2012

Hi,

I tried to install Microsoft Security Essentials on my machine. I think it was installing smoothly.

However, finally it encountered an installation error throwing an error message as under.

I restarted my system and faced the error again.

Have you any idea for the issue?

Please help.

 

Microsoft Security Essentials installation error

Cannot complete the Security Essentials installation

An error has prevented the Security Essentials setup wizard from completing successfully. Please restart your computer and try again.

Error code:0x80070005”

• Status: Open
• Question Views: 2863
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Microsoft Others

Best Answer by Denise Dinkel

Go To Solution

Answered By Emil Onoon 0 points N/A #190410

Microsoft Security Essentials Error 0x80070005 on Installation

Hi

I understand your problem and will help you to solve this.

This is a problem, which happens when you try to install this software from a Standard user account.

Try to install from an Administrator account and see what happens.

Also uninstall any anti virus or anti malware software that you have installed on your computer.

Restart the pc and install. It will be installed.

About Emil Onoon

Questions
0

Answers
198

Best Answers
58

• Vote Up 0 Vote Down

• Posted on - 10/20/2012
• Question Category: Microsoft Others

Best Answer

Best Answer

Answered By Denise Dinkel 5 points N/A #190411

Microsoft Security Essentials Error 0x80070005 on Installation

There are two things you should check:

 

• First you need to ensure that „Windows Installer Service“ is running. Follow these steps:

 

1. Click Start. In Search programs and files (or Start Search) box, type services.msc, and then press Enter.

 

2. Right-click on „Windows Installer“ item, and then click Start. If Start is unavailable and „Stop“ and „Restart“ options are available, this indicates you that this service is already started.

 

3. Close Services.

 

4. Click Start. In Search programs and files (or Start Search) box, type command prompt. Click right mouse button on Command Prompt, and then click Run as administrator.

 

5. Type MSIEXEC /REGSERVER, and then press Enter.

 

6. Install Microsoft Security Essentials. If same error occurs, continue to the second step.

 

• Try starting Windows in Selective Startup mode

 

1. Click Start. In Search programs and files (or Start Search) box, type msconfig, and then press Enter.

 

2. On the General tab, click Selective Startup, and then uncheck Load Startup Items checkbox.

 

3. On the Services tab, check Hide All Microsoft Services checkbox, and then clear all the check boxes for the services that remain in the list (except your antivirus software)

 

4. Click OK, and then restart your computer.

 

5. Try to install Microsoft Security Essentials.

About Denise Dinkel

Questions
0

Answers
101

Best Answers
36

• Vote Up 0 Vote Down

• Posted on - 10/20/2012
• Question Category: Microsoft Others

Answered By pa3066 0 points N/A #190412

Microsoft Security Essentials Error 0x80070005 on Installation

Hello Paul,

The error you are getting when installing Microsoft Security Essentials is due to the following reasons:

• When running the update you might not be having a stable connection to the internet, and therefore the installation packages needed to perform the upgrade cannot be able to be downloaded on your computer. You will need to troubleshoot problems with your internet connection, if you are using wireless internet make sure that you look for a strong signal point.
• The Microsoft Security Essentials you are trying to install on your computer is not supported by the version of the operating system you have. Check the system specs, whether the OS is a 32 bit of 64 bit and the get the right Microsoft Security Essentials for installation.

Regards,

About pa3066

Questions
0

Answers
5

Best Answers
2

• Vote Up 0 Vote Down

• Posted on - 11/22/2012
• Question Category: Microsoft Others