N/APosted on - 06/14/2012
I have created an e-mail signature which works fine when I send e-mails. But when I right-click on a document and select Send To, the Mail Recipient, the signature changes to plain text. This problem exists when I use save and send option. How this problem can be solved?
Microsoft Outlook 2010 signature issue
This happens because when you right click and choose Send to the Mail recipient option it uses the Messaging Application Programming Interface (MAPI) function. This means it only sends a plain text formatted message.
This is a program default but there is a workaround.
We would have to change the send to function and make it use the default outlook message format.
To do this we need to create a shortcut in the send to folder.
In Microsoft Windows Explorer, double-click to open the WindowsSend To folder.
Right-click the background of the Contents and then point to New on the shortcut menu, and choose Shortcut.
Type the path to the Outlook.exe file, or click Browse and find the Outlook.exe file.
Type a space followed by /c ipm.note following the last character on the command line.
Type Mail Recipient Using Outlook in the Select a name for the shortcut box, and click Finish.
This should allow you to keep the format of your signature even if you use the Send to option.