Microsoft Office 2007 error during installation

Asked By John S Blanding 20 points N/A Posted on - 03/04/2013

Hi!

I was trying to install MS Office 2007, but during installation process I faced an error with some weird characters with a start menu 2714 error.

Also I cannot uninstall my office 2003 either.

[I am attaching an error screen shot with my question]

(Start menu)

Setup failed. Rolling back changes…

Please help me out of this anomaly.

Thanks in advance.

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• Question Category: Microsoft Office

Best Answer by Fraserr Dawn

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Answered By mohsinaece 5 points N/A #174536

Microsoft Office 2007 error during installation

Step 1:

Check for any trial version of Office and Uninstall from the computer and then try to install Office Enterprise 2007.

Step 2:

1. Click on Start > All Programs > Accessories > Run > Type% Programdata% and Click OK

2. Rename the 'Microsoft Help' folder as' Microsoft Help. OLD 'and then try installing Office. Step 3:

Uninstall Office manually and then try to install it again.

Follow the link to uninstall Office.

For 32 bit Operating systems:

Follow this link: https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-001&ad=US

For 64 bit operating systems:

Follow this link: https://support.office.com/en-us/article/Uninstall-Office-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-001&ad=US

Note: Read the registry disclaimer before you uninstall Office.

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Answered By Fraserr Dawn 0 points N/A #174537

Microsoft Office 2007 error during installation

Hello John,

This error occurs when the previous version of Microsoft Office is still installed in your computer and you are trying to install the advanced version of Microsoft office. This happens usually in all the Microsoft products. So it is recommended that you fully uninstall the previous versions before installing the latest version. For assistance please follow the steps mentioned below:

1. Uninstall the old version of Microsoft Office you are using through the Control Panel.

2. Manually delete the files which are left behind after uninstalling.

3. Install the advanced version now.

You will face no problem this time.

Thanks.

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