Microsoft Exchange Error failed to mount database

Asked By James J Khan 30 points N/A Posted on - 05/24/2014

Hi there,

This morning I had some errors with Outlook and I discovered that it was disconnected. Also I have checked Exchange Server and the Database it was not mounted. While I was trying to mount again the Database this error appeared and I am stuck with. Any solution for this error ? How can I solve this ?

Thank you !

Microsoft Exchange Error

Failed to mount database ‘Mailbox Database’.

Mailbox Database 0612536984

Failed

Error:

Couldn’t mount the database that you specified. Specified database: Mailbox Database; Error code:

An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515). [Database: Mailbox Database, Server: server.domain.local]

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• Question Category: Exchange Server

Answered By points N/A #189621

Microsoft Exchange Error failed to mount database

Hello,

Sounds like database corruption or misconfiguration. In order to fix this issue, you have to repair your database.

To do so,

1. Start an elevated Command Prompt.

2. Run the following command:
eseutil /mh "C:Program FilesMicrosoftExchange ServerV14MailboxMailbox DatabaseMailbox Database.edb"

3. If you see “Dirty Shutdown” as below,

Do the followings.

4. Run the following command to repair the database:
eseutil /p "C:Program FilesMicrosoftExchange ServerV14MailboxMailbox DatabaseMailbox Database.edb"

If you see “Clean Shutdown” in “State” field, you have to inquire the Exchange logs for further details. To do so,

1. From the Command Prompt, run the following command:

eseutil /ml "C:Program FilesMicrosoftExchange ServerV14MailboxMailbox DatabaseE00"

Now, your issue should have been solved.

Note: if you see “Clean Shutdown”, you can safely remove the logs.

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• Posted on - 06/18/2014
• Question Category: Exchange Server