The iPhone software update server could not be contacted. Update software failed

Asked By Greg Lewis 40 points N/A Posted on - 10/31/2012

Hi Experts,

Have a look at the error message below. What does it mean?

I tried several times to check for update software of iTunes but failed to get this error message. I think there is no problem with my network connection and settings.

How can I get a remedy of this issue?

Please help.

Thanks in advance.

 

The iPhone software update server could not be contacted.

Make sure your network settings are correct and your network connection is active, or try again latter.

• Status: Open
• Question Views: 1176
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: iPhone

Best Answer by Wastler Markus

Go To Solution

Answered By Emil Onoon 0 points N/A #197600

The iPhone software update server could not be contacted. Update software failed

Hi Greg,

I will certainly help you. From above screenshot, it is clear that, you do not have access to Internet connection. First connect your PC to Internet and then open iTunes and try to sync and update your iPhone. One reason could be that the IPhone server may be busy at that moment. If you have active Internet connection, then try again later.

About Emil Onoon

Questions
0

Answers
198

Best Answers
58

• Vote Up 0 Vote Down

• Posted on - 11/02/2012
• Question Category: iPhone

Best Answer

Best Answer

Answered By Wastler Markus 0 points N/A #131376

The iPhone software update server could not be contacted. Update software failed

Hi Greg Lewis,

You will be needing to change your Internet Options to automatically detect the settings. You may have changed your internet options from the past. To do this, go to the Control Panel. Click on the Start round button of your computer and type in the search box, "Control Panel." Then choose the Control Onel. The Control Panel window will now open. Choose Internet Options. Click on the connections tab. Below you will see a LAN settings button. Please click this button. Then check the box for Automatically detect settings. This should fix your network connections. Then you may reopen your Itunes and connect your device successfully.

Hope this solution works for you.

About Wastler Markus

Questions
3

Answers
28

Best Answers
22

• Vote Up 0 Vote Down

• Posted on - 11/17/2012
• Question Category: iPhone