Installing LANDesk 7.3.1 on Windows Server 2008 R2 fails

Asked By 10 points N/A Posted on -
qa-featured

Hi experts,
 
We have tried this morning, in vain, to install LD 7.3.1 on Server 2008 R2.  We've searched carefully all the forums and used all the activities but we're still facing the 2869 error.
 
We are registered as Admin and opened the msi as Administrator.  We're still trying to use elevated command prompt.  Below is my setup:

  • Under wow6342node, Touchpaper Software key is in registry.
  • Also IIS 6 Mgmt Compatibility is set up.
  • All Roles Services fixed as advised
  • IIS Authentication permissions set as advised
  • msi run via msiexec /I
  • UAC switched off
  • AV software switched off
  • Installing to default positions

The msi log files say it is unsuccessful (full log attached):

Action 10:33:53: PublishProduct. Publishing product information
1: Console.ico
1: ConsoleConfig.ico
1: Ticker.ico
1: DataImport.ico
1: MailInbound.ico
1: MailOutbound.ico
1: TelephonyApp.ico
1: CiLinking.ico
1: {E7C09DD1-A95F-4BA3-BB8F-3FBE51A89988}
Action 10:33:53: CiLinkingService.Rollback.
Action 10:33:53: CiLinkingService.Install.
DEBUG: Error 2869:  

The dialog ErrorDlg gets error style bit set, but it is not.  The installer has met a sudden error while installing this package. This may show a trouble with this package. Error code is 2869 and the arguments are:

ErrorDlg ,MSI (c) (44:00) [10:33:57:134]: Product: LANDesk Service Desk

Please help. Thanks.

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Answered By 0 points N/A #96493

Installing LANDesk 7.3.1 on Windows Server 2008 R2 fails

qa-featured

Hi

 

The problem you are telling with your Black Berry is not working properly this is because your internet proxy on you cell is not correct so you have to change your proxy settings according your internet. So let first know from your internet connection then this will sort out. When you are checking this on the Samsung galaxy then the internet proxy is correct for the internet you were using on so first correct your internet proxy then it will start working and this application will start working and installing and running on your Black Berry. Hope this solution will help you getting out of this problem. If not then you check whether your Black Berry  world wide market. OS is compatible with the application you are using.

The problem with you window what your picture is showing is that your window is not working properly and you have to check whether you window is corrupted if your window is not corrupted then it will show you have to install the software again if you are using the CD or DVD that is not correct and that is not working properly and that is the reason that you are facing this problem so you must replace the CD instead of purchasing the USB just purchase the new CD or DVD of Window 7 OS that is the solution of your problem if this is not working then try to install form USB but the CD or DVD is not working properly so let just try this one replace the backup source and then install the new version but one of the big possibility is that your system requirements for the window 7 OS is not fulfill by your system and your system does not meet those requirements that is the reason. Hope you will find what is the reason for this. Check out from above reasons you will able to install the window 7 OS.

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