Installed Product does not Match the Installed Source on Uninstalling Skype

Asked By Maggidon 0 points N/A Posted on - 06/24/2012

I have a friends laptop that has Vista Home Premium installed on it. I am trying to get Skype off of this machine. First of all, I cannot find any Skype Directory, yet I do see in the Taskbar "Skype update."

I have tried Advanced Uninstaller, but again Skype is not listed there. It is listed in the Add/Remove in the Control Panel but I get the following message when trying to uninstall it there –

"The installed product does not match the installed source. Until a matching source is provided or the installed product and source are synchronized, this action cannot be performed." (End quote)

I did notice earlier also, that the Skype.msi file is missing.

I've tried downloading Skype but it will not install.

Help will be appreciated with this exciting problem. Thanks!

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• Question Category: Misc Software

Best Answer by Shnon Maey

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Answered By Micele Asis 0 points N/A #161843

Installed Product does not Match the Installed Source on Uninstalling Skype

Hi,

 

Using uninstalling softwares like Advance Uninstaller will do nothing but slow down your computer’s speed. Neither download PC booster programs like Regseeker or tune up. First uninstall Skype and then install the latest version of Skype.

If you have windows XP, then to remove Skype , do the following

1. Click on start and select ‘’Run’’

2. Write appwiz.cpl and press enter.

3. A list of some softwares will open up and you have to select Skype from that list.

4. Now select Remove and Uninstall.

If you have Windows Vista or Windows 7, then click on start and now this time type run. Repeat above steps to uninstall Skype.

Once you have uninstalled Skype, now install the latest version of Skype from here: http://download.cnet.com/skype/windows/.

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• Posted on - 06/25/2012
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Answered By Shnon Maey 0 points N/A #161844

Installed Product does not Match the Installed Source on Uninstalling Skype

First check when you have installed your software i. e Skype. If you feel it was installed recently, and make sure no other software was installed after Skype. This way if you follow it will remove all the installations in your computer which you have done after installing Skype. First, Click on F1 you can see a "system restore link in that page" click on that link.

Once it is open follow the instructions what it says and choose only bold dates which will be highlighted in the calendar. Choose the date when you have installed your Skype and click on restore. Your system will be rebooted and it will restore to earlier stage. This technique works only for windows XP.

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• Posted on - 02/22/2013
• Question Category: Misc Software