Installation problem with windows operating system

Installation problem with windows operating system

Hello Jonathan,

You may check the following to resolve the issue:

1. Check whether the floppy/CD drive is empty before restarting the computer. A CD/ floppy in the drive can cause the issue.
2. Please check the system requirements for installing Windows 2000 and confirm whether your computer satisfy all the requirements:

https://support.microsoft.com/en-us/help/304297/system-requirements-for-microsoft-windows-2000-operating-systems

1. This can also be caused by Video adapter problems. Try enabling the low-resolution video resolution startup mode. Please follow the steps for this:
2. Remove all CDs and floppy from the computer and restart it.
3. If only one operating system is installed on the computer, press F8 as the computer restarts before the windows logo appears. And if more operating systems are installed, choose the one that need to be repaired and press F8.
4. On the “Advanced Boot Options” screen, choose “Enable low-resolution video (640×480)”, and press Enter.
5. Check for any problems with the video adapter and update the drive:

1. Try disabling the video adapter:
2. Restart your computer, and press F8 when the Boot menu appears.
3. In the “Windows Advanced Options”, select the option and press ENTER on the keyboard.
4. When the Boot menu appears with red "Safe Mode" displayed, select the installation and press ENTER.
5. Log in to the computer and click the Start button.
6. Open the Control Panel, and choose System and Security.
7. Click Device Manager option under System and enter the administrator password when prompted.
8. Right-click your display adapter under the Hardware category, and click Disable.
9. Choose Yes when prompted for confirmation and close the windows.
10. Restart the computer in the normal mode and check whether the issue is resolved.

Hope this helps.

Anngela