Identity cannot be opened with version of Entourage

Asked By Michael C Farnsworth 0 points N/A Posted on - 08/10/2013

Hello experts,

I have installed Office 2008 (12.0.0) using iBook G4, OS 10.5.8.

I am getting this weird error message using this version of Entourage saying “This identity cannot be opened with this version of Entourage”.

I couldn’t find resolution to fix this problem. Provide proper solution to resolve the error.

Thanks in advance.

This identity cannot be opened with this version of Entourage.

• Status: Open
• Question Views: 799
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Microsoft Office

Best Answer by

Go To Solution

Answered By oliverpowell 50 points N/A #176262

Identity cannot be opened with version of Entourage

This Identity Cannot Be open with this Version of Entourage". 

This message usually means any Identity saved with a newer version will not open in an earlier version.

For more information, please check this link

About oliverpowell

Questions
0

Answers
260

Best Answers
33

• Vote Up 0 Vote Down

• Posted on - 09/02/2013
• Question Category: Microsoft Office

Best Answer

Best Answer

Answered By points N/A #176263

Identity cannot be opened with version of Entourage

Hello,

This error is appearing because Entourage is configured with another service provider.

To solve this issue, you have to do some drag ‘n’ drop.

1. Click on “Finder”.

2. Click on Documents >> Microsoft User Data.

3. Now, drag the folder: Office 2004 Identities & Office 2008 Identities into another folder.

Now, your problem should be solved.

About

Questions
0

Answers
6

Best Answers
31531

• Vote Up 0 Vote Down

• Posted on - 11/06/2013
• Question Category: Microsoft Office