Headphone can’t be used when using Skype and Gmail

Headphone can’t be used when using Skype and Gmail

A common problem encountered by most of the Skypers has the difficulty of getting the sound device in Skype. Some of them can’t be heard on the other line. More than one microphone or headset connected to their computer also encountered the same problem. Actually the problem is not on the hardware, the problem comes with the settings on the Skype. Skype has its tools to configure sound device or multimedia device. It is not really difficult to configure or even switching device from another device or multimedia device when multiple devices are connected.

All you need to do is just go to the Tools menu the select Options, General Tab and select Audio Settings. On the Microphone field, you can see a drop down combo box at the right side; from there select the audio device that you are using right now. If the list doesn’t show you one, your audio device driver is not properly installed. In this case, you need to temporarily exit from Skype then reinstall or install your audio device driver. Audio device driver comes from your audio device box or included on the package during purchase. Some audio device is built-in in your Motherboard. Driver for your audio device if it is built-in in the Motherboard is included on the device driver or installation disk on the Motherboard.

One you have completed the installation, open your Skype then do the instruction on setting your audio device inside your Skype as discussed above. If it is still not on the list, better to contact a technician or call the service hotline or the manufacturer of your device.

If the installation is successful and you have already seen your audio device on the drop down list, just select it. On the bottom of the Skype options dialog box, you will see an “Other things you can do” label there. You will also see “Make a free test call” below the label. Click the “Make a free test call” label to test if your audio device is working in Skype now. Upon clicking, it will bring you to call the echo/sound test service and ask you something like “leave a message after the beep”. If you can’t hear any voice from echo/sound test service adjust the volume settings of your speaker until you hear the voice of the echo/sound test service. Leave your message, say “hello” or say something long so that you are sure that the echo/sound test service will capture a sound coming from you.

After a few seconds, you will hear a short beep sound indicating recording has been ended. After you have left a message the echo/sound test service account will be played back to you. If you can’t hear the recording there is a problem with your audio device or with your microphone. Try to use another device/headset for testing. You can borrow from your friend or from your neighbor. You can also try to uncheck the “automatically adjust microphone settings” on the Microphone settings enabling you to manually adjust the volume of your microphone using the slide bar. Sometimes the automatic adjustment doesn’t work.