Unable to install new updates on Windows Vista

Asked By james63 0 points N/A Posted on - 08/28/2011

I am using Windows Vista Ultimate and for the past few months, I have been unable to install any new updates available through Windows update. It appears to download the updates but never completed the installation giving me the error code: "8E5E03FA".

I have searched a lot for this; even went to my virus control live chat to see if the problem was there. I totally uninstalled my virus control, tried the Windows upgrade but still came up with the same problem.

Now can anyone here please give me some solution?

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• Question Category: Windows Vista

Best Answer by bruce57

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Answered By bruce57 5 points N/A #130925

Unable to install new updates on Windows Vista

Well I also had the same problem once and I think it was because I was running Vista Ultimate in 64bit. You can follow these  steps for a solution.

• First try to boot the computer in safe mode, which can be done by pressing F8 key again and again.
• Try to search for C:windowssoftware distribution folder and delete all contents from that folder.
• Again search for C:windowssystem32catroot2 folder and  remove all contents from that folder.
• Now again restart your system back in the normal mode.
• Now try to run the Windows updates and if the issue persists, remove any third party firewall or security software like Norton or MacAfee.

There is another way in which you will have to go to accessories and then command prompt, right click and click “Run as administrator”.

• Type in: net stop cryptsvc
• Press enter and wait for service to stop.
• Type in: cd
• Press enter
• Type in: cd windowssystem32
• Press enter
• Type in: ren catroot2 catroot3
• Press enter
• Reboot

Hope this will resolve your issue. Once you are done with these steps, your Windows updates will start installing without any problem.

 

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• Posted on - 08/28/2011
• Question Category: Windows Vista

Answered By mykilua2000 0 points N/A #130926

Unable to install new updates on Windows Vista

This issue is common just follow these few simple steps.

Note: You also need to make sure that you have administrative properties or just to make sure, you must be logged in as administrator.

• First, run the DOS Command Prompt, click Start Menu, choose run.
• Then key in “cmd”. On the DOS Command Prompt, key in; “net stop cryptsvc”, then press enter.
• This may take a while and wait for the service to stop.
• After that key in; “cd then press enter”
• Then key in; “cd windowssystem32 then press enter”
• Finally key in; “ren catroot2 catroot3 then press enter”
• The “ren” command renames the catroot2 folder to catroot3
• After renaming close everything, and then reboot

And you’re done.

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• Posted on - 08/28/2011
• Question Category: Windows Vista