I am unable to hear or see a WMV File

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Hi! I need help on playing Windows Media Video Files on my Windows XP computer. I could not play any WMV files on my PC. My system is running Windows XP Professional Service Pack 3 with Windows Media Player 11. The rest of the programs and software are up to date so I really don't know what else to do to fix this.

There is no error shown on my screen. I have searched on the net and learned that I need to download or re-install the software package for my WMV. But I could not figure how to do it.

Please help me.

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Answered By 5 points N/A #124367

I am unable to hear or see a WMV File


Hi Wider,

You welcome no problem. Here is the solution you need to do the following things.

You may need a WMV Player update, this is free from Microsoft. I think this is the most popular player for the PC world. I'm on a Macintosh, and wmv's wouldn't work until I downloaded the latest free player. Macintosh/Apple Users: You may want to purchase Flip4Mac, a module created for your QuickTime Player. $29 http://www.telestream.net/flip4mac/overview.htm

Answered By 0 points N/A #124368

I am unable to hear or see a WMV File


Hi there Wider,

I encountered the same issue weeks ago and I successfully fixed it.

I tried to install the K-Lite Codec pack but it was no good. My mp3 files won't play in media player anymore but every other software pack works fine.

And so I was able to fix it by doing these steps:

1. Go to "Playback Devices"

2. Click "Configure"

3. Change it from 5.1 to Stereo.

4. Try opening media player all your mp3 files will now work.

The problem I encountered may not be the same issue as yours but it's worth a try.


Answered By 0 points N/A #124370

I am unable to hear or see a WMV File


There might be some missing software package that is why you are getting the issue. To fix this, you need to run the File System Checker. To do this, follow the steps below:

1. Click Start and then All Programs. Click Accessories.

2. When you see the Command Prompt from the list, right-click into it and then click Run as Administrator.

3. Confirm the User Account Control dialog box that will appear and click Continue.

4. Type sfc /scannow and press enter. This will scan your protected system files and it will then replace if there is an incorrect versions or missing files with the correct versions from Microsoft.

Also, ensure that the WMV files you are playing doesn't have a Digital Rights Management (DRM) as they can only be played from where you downloaded it. This issue can also be a codec issue, so you need to install the correct package for your WMV file. Just click on the link below and you will be directed to the Microsoft page where you can get the correct codec. But this process will require validation on your operating system.

Microsoft Codec Installation Package for Windows Media Player

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