HP media smart webcam 42 Setup failed at 99%.

Asked By Heather Carr 190 points N/A Posted on - 09/17/2012

I have windows 7 installed and whenever I try to install HP media smart webcam 42 Setup, my antivirus will interrupt it at 99%. Does anybody know the reason and how to rectify this? Any kind of help would be appreciated.

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• Question Category: Windows 7

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Answered By Carl Jack 10 points N/A #163467

HP media smart webcam 42 Setup failed at 99%.

Hello Heather,

The resolution will to that issue will be to disable the antivirus as well as the firewall on your computer first, and then install the webcam after that. After you have installed the webcam successfully you can turn the webcam and firewall back on. Make sure that the webcam setup that you're using is from a trusted source.

Regards,

Carl

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Answered By Don Muench 0 points N/A #163468

HP media smart webcam 42 Setup failed at 99%.

Dear Heather Carr

First of all, you should remove any driver found for it, and then download the latest driver and begin to install it.

During the installation process, it is preferred to close any open browsers and check that the webcam is unplugged until the setup tells you to attach it.

Hope that was helpful.

Best regard,

Don Muench

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• Posted on - 01/31/2013
• Question Category: Windows 7