Asked By
marwen06
0 points
N/A
Posted on - 08/03/2011
Hello,
Recently, I think my computer was infected by a virus called MS removal tool.What it does is it runs like it's looking for spyware/malware/virus and comes up shows that it has found a ton of them. When you ask to remove it, it charges you 49.99 (regulars) and 69.99 (premiums) for the software. I cannot scan the computer (I have Symantec Norton)and 80% of the programs doesn't work anymore. Please if you have a solution, tell me how to remove it?
Answered By
Jaff14
0 points
N/A
#98555
How to remove MS Removal Tool ?
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Put your computer in safe mode
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Do a system restore and it will go.
If this doesn't work than please do the following steps :
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Turn off the PC and restart your computer pressing F8 key and restart in safe mode with networking
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Once computer starts, go to internet and download the Antivirus doctor and restart your computer once the download is done
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 The scan will find the problems and it might tell you that you need to buy full version to remove problem (you don't have to buy it)
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 Restart your computer normally after the scan and the MS removal tool should be gone
Thanks.