Asked By
Mili Nelson
0 points
N/A
Posted on - 03/30/2013
Hi there!
I bought a webcam some time back and I have been using it without experiencing any problems. Yesterday, there was a blackout yet I did not have any power backup. When I restarted my computer, I realized that my webcam is not functioning; I do not understand what happened, and when I check the drivers, it looks just fine.
Please, advise on a possible soft fix webcam that will be able to sort this issue out.
How do I get a working softe fix webcam for my device?
Hi there Mili Nelson,
Unfortunately, from the given details I cannot determine if the problem is in software or hardware.
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Sometimes after the power blackout things get a bit messed up and only a clean computer restart is required for everything to work again. The first thing you should do is to turn off your computer completely proper way, leaving it turned off for a minute or two and then turn it on again and see what happens with your webcam.
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If you cannot see it at all, try to play with plugging it into another port and see if that helps.
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Also, in case you can see your camera in the system but cannot use it, even you see your drivers as correctly installed, you may want to reinstall the webcam drivers.
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Best regards,
Drake Vivian