Gets an error when executing Microsoft Dynamics CRM

Asked By RubyP 0 points N/A Posted on - 11/18/2011

I intermittently get this error 9 (see below) whenever I execute Microsoft Dynamics CRM. My current environment is Win 2008 R2, Outlook 2010 and CRM 3.5. Is this a registry problem? I am not too keen to change the registry of our server. 

Anyway, is there any other way? Hope you can help me.

Custom UI Runtime Error in Microsoft Dynamics CRM

An error occurred while calling the callback:”HrGroupGetVisible”

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Answered By Zorian Crust 80 points N/A #111883

Gets an error when executing Microsoft Dynamics CRM

Hi RubyP,

To be able to fix your problem, please do the following methods:

1. Exit Microsoft Dynamic CRM.
2. Click start.
3. Click run and then type in regedit.
4. Click OK.
5. Find the location of the following in the subkey registry:

hkey_classes_roottypelib2df8d04c-5bfa-101B-bde5-00AA0044DE52}

• Select export after clicking the 2.4 registry keys.
• Don't forget to save the export on your desktop.
• Make a backup and then click 2.4 registry keys again.
• Click delete

I have used this solution when I encountered the same problem as yours. It really worked for me so I hope that it will work for you too. Good luck and have a nice day.

-Zorian

About Zorian Crust

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• Posted on - 11/18/2011
• Question Category: Microsoft Others