Get an error while Installing Kaspersky 2010

Asked By Ace Abot 0 points N/A Posted on - 08/29/2011

I have recently tried to install Kaspersky 2010 on my computer but I have encountered a problem. While installation it says. "Installation ended prematurely because of an error." I still cannot get what is the error.

This is very annoying problem.

• Status: Open
• Question Views: 2128
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Anti-Virus

Best Answer by amber stone

Go To Solution

Best Answer

Best Answer

Answered By amber stone 0 points N/A #119842

Get an error while Installing Kaspersky 2010

You received this kind of  error message because there is a key that is still on your registry. To resolve this issue of yours, you can try to delete this key from the registry “avp6_post_uninstall”. This key is not deleted after you uninstalled your former version of  Kaspersky.

You can delete this by simply  going to “Start” then “Run” now input regedit then press down  “OK”

 

Command this: HIKEY_LOCALMACHINESOFTWAREMicrosoftCurrentVersionRun

 

Enlarge the folder of “Run” by pressing down  the “+Sign”

Then press on the folder or key :  avp6_post_uninstall and then  choose “Delete”

You can now try to re-install your  Kaspersky.

About amber stone

Questions
0

Answers
4

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 08/30/2011
• Question Category: Anti-Virus

Answered By Iantos 0 points N/A #119843

Get an error while Installing Kaspersky 2010

Please try this, it might be a possible solution to your problem:

– Open My Computer

– Choose Tools

– Go to Folder Options

– Disable "Hide file extensions for known file types"

– Turn off "Hide protected Operating Systems files" and then,

– Activate Option "Hidden Files"

– Select "Show hidden files and folders" in the dialog box

– Go back to My Computer where the various icons for disk and drives are shown.

– Open Local Disk and Go to C:Windowsinf (Windows > inf ), you will see various files displayed. Look for INFCACHE.1 as displayed in the image below

– Rename file INFCACHE.1 to infcache.1.old by right clicking on the file and choosing rename.

– Try the installation again

About Iantos

Questions
0

Answers
1

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 09/11/2011
• Question Category: Anti-Virus