Hi,
I have windows 7 and this message keeps popping up every few hours. Any suggestions to fix this
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Full Disk Encryption Error on Windows 7
An unexpected problem has occurred and fde_da_ew needs to close
An error report has been saved in
C:WindowsTEMPfde_da_ew.131216160956.dmp.
Hi Iumali,
The error is because of the Windows Registry entries are incorrect.
The steps to resolve this error are as follows:
1) Click 'Start', Click 'Run'
2) Type 'regedit' in the search field, the registry editor is displayed
3) Navigate to 'HKEY_LOCAL_MACHINESystemCurrentControlSetServicesSAFEBOOT'
4) Check for the entries in the SafeBoot folder
5) Delete the entry by right clicking and select the Delete option
6) Close the registry editor window
7) Restart the system after the process is completed
If you are using Check Point Endpoint Security, make sure the program is fully compatible with your computer. If you are using Check Point Endpoint Security E80.60, you should have Windows XP Professional Service Pack 3 32-bit only, Windows 7 (Enterprise, Professional, or Ultimate edition), Windows 8, and Windows 8.1 both 32-bit and 64-bit. Since you’re on Windows 7, make sure you are using one of the supported editions.
The application supports Windows 7 with or without Service Pack 1 so it won’t be a problem if you don’t have Service Pack 1. If you verify that you have a fully compatible machine, the problem might be originating from the size of the log file. If your server is running on Apache, its log file keeps on growing.
It will just keep on growing until there is no more space left in your hard drive and problem starts happening. To fix the problem, you need to verify the size of the Apache log file and delete some if it is necessary. After that, restart the server to verify that the required service is running.
Once this is done, you need to delete some Check Point log files on the client computers. Connect to the computer that has the problem then delete all LOG files (*.log) in the following locations:
For Microsoft Windows XP:
C:\Documents and Settings\All Users\Application Data\Pointsec\PointsecforPC
For Microsoft Windows 7:
C:\ProgramData\Pointsec\PointsecforPC
After this, restart the computer. See if the problem is fixed. In case the problem continues after restarting the computer, check if there are new log files created. Delete them and restart the computer the second time. This should fix the problem.
