Failure to install Skype in my computer notebook

Asked By 10 points N/A Posted on -

Hi Guys!

Why is it that the there is an invalid character in the start menu?

Why this error transpired? Please help!

Start Menu contains an invalid character.


The folder path ‘Start Menu’ contains an invalid character.

Best Answer by Ruby Islam
Answered By 0 points N/A #172336

Failure to install Skype in my computer notebook


Hello Bobbye,

The error you are getting occurs if there is a problem with either one of the following registry subkeys:

  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

To fix the issue, you will need to use the FixIT that is found at the following link:


Fletcher Hoss

Best Answer
Best Answer
Answered By 85 points N/A #172337

Failure to install Skype in my computer notebook


You are encountering this problem for trying to install and remove any of the products listed in the “Applies To” section. By following two method you can solve this problem.

  • Solution 1:

To fix this problem automatically you need to download this file and follow the steps in the fix it wizard.

  • Solution 2:

At first you need to find out the Registry key. Here see, how the version of Microsoft Office displayed in Registry:

Office 2010         14.0

Office 2007         12.0

Office 2003         11.0

Office XP             10.0

Office 2000         9.0

Office 97              8.0

Next follow these process:

1.Go to Start Menu >> Select “Run” >> type “regedit.exe” >> press “OK”.

2. Now click on the registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOffice

3. In the left panel you can see older Microsoft Office register key without any product associated with them. For example see this picture:

4. Right –click on the folder >> click on “Delete”.

5. Exit Registry Editor >> restart your PC.

Login/Register to Answer

Related Questions