Hi , have a great day. Facing trouble with dual sim phone. Whenever I connect to internet with one SIM the other one goes to offline and displays no signal and I am not getting any incoming calls from other SIM . Please suggest me the solution for the problem. Is blackberry phone is available with dual SIM . If so, let me find some latest models that are available with blackberry.
This is a regular problem for all dual SIM phones. All dual SIM phones have dual standby, but when use one SIM to talk or use the internet, the other SIM goes offline. So, here’s a trick to recover the other SIM. Follow the steps below:
1. Go to settings.
2. Select “call settings”, then “call divert options.”
3. Select the first SIM and choose “divert if unreachable”.
4. Then, activate it to another number, and enter your second SIM number.
5. Now, click OK.
6. This way, the second SIM will divert to the first SIM number.
7. Now, save it.
Your dual SIMs are always online now. When you use the internet, your other SIM’s calls will divert onto the active SIM. This will be indicated by the divert sign on your Blackberry screen.
Now, enjoy.
Try restarting the phone. Press the power button then select to turn off the device. Turn on the phone again after ten to twenty seconds (10 – 20). If this doesn’t work, try cleaning the contact surface of both SIM cards. Turn off your phone then remove the SIM cards. Next, with a dry soft clean cloth, wipe the gold side of the SIM cards.
Insert both SIM cards back when you are finished. If this doesn’t work, try factory resetting your phone. First, turn off your phone. With the phone completely off, press and hold the Volume Up, Home, and Power buttons simultaneously until the Samsung Galaxy logo appears or the logo of your device appears. When the logo appears, release the Power button but continue holding the other keys.
When the Android System Recovery screen appears, release all buttons. To navigate between the options, press the Volume Up/Down buttons. To select or Enter, press the Power button. Now, press Volume Down and go to “wipe data/factory reset” then press the Power button to select. Next, press Volume Down and go to “Yes — delete all user data” then press the Power button to select.
Android will begin clearing your phone’s data so just wait. When it is finished, go to “reboot system now” and press Power. Note: before doing this, back up your phone’s data and remove the memory card because everything will be wiped out on your phone.
