FaceTime cannot connect to the network

Asked By 0 points N/A Posted on -

Hi there,

I use my home Wi-Fi network to use FaceTime but I can’t connect to the network. This message appears and all the settings are OK, the only problem with my iPhone is that I can’t connect to my wireless network. My Internet connections is working just fine. Can anyone help me to fix this problem please ?

Thank you !

No Network Connection

Connect to a Wi-Fi network or cellular data to use FaceTime

Wi-Fi Settings

Cellular Settings


Answered By 0 points N/A #176299

FaceTime cannot connect to the network


Hello There,

1. Check other device under same wifi, whether it can access internet.

2. It could be issue with service provider as well, may be for a particular timespan, please ensure this.

3. May be issue with signal strength because apple products are excellent options to surf via wifi.

So, once point 1 ,2,3 are ensured then on your device forget your stored wifi network , then add it back manually once again and try.

Your problem should get resolved.

Answered By 590495 points N/A #310446

FaceTime cannot connect to the network


That error you receive on your iPhone clearly indicates you don’t have internet connection or your phone is not connected to a Wi-Fi network. If you say your iPhone is connected to your home Wi-Fi network then this error should not appear. First, check if your phone’s Packet Data and Wi-Fi are both turned on.

If both options are enabled, turn off one and leave the other option running like if you want to use Wi-Fi, disable or turn off “Packet Data”. If you want to use your data connection, turn off “Wi-Fi” then leave “Packet Data” on. See if this works. Also, if you are using Wi-Fi, make sure you are not too far from the router because distance can affect connectivity.

If you are far from the router, your Wi-Fi signal reception will be lesser and this can affect your internet connection. You may also try resetting your router. If your Wi-Fi router has a power button, press it to turn it off then unplug it from the power for about 10 to 20 seconds. Press any button on the router to drain any leftover power or to power cycle.

After this, plug the router back to the power and turn it on. When the router is ready, try connecting to the internet again.

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