Error retrieving information from server

Asked By tammy calloway 0 points N/A Posted on - 02/05/2013

I am getting this strange error while opening the Google Market in my Android Phone I have checked my internet connection it is up and running but the error is coming in Google Market only. Does anyone know what is the problem here?

Error retrieving information from the server. [RPC]

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Answered By p Vhilary 0 points N/A #156457

Error retrieving information from server

Hello Tammy,

Hopefully we can fix your issue with some simple steps. Follow the following steps to troubleshoot your problem.

1. Open Settings > Applications > Manage Applications > All
2. Find Play Store Application.
3. Clear Cache and Force Stop it.
4. Get back to the Home Screen.
5. Open Settings > Applications > Manage Applications > All again.
6. Find Google Play Services.
7. Clear Data and Force Stop it.
8. Power off your device.
9. Power on.

That's it, after following these steps the market shouldn't show any more errors.

Regards,

P Vhilary

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• Posted on - 02/22/2013
• Question Category: Mobile Browsers