An error occurred during game installation

Asked By Collen R Mendoza 60 points N/A Posted on - 04/06/2014

Hello there,

I want to install a patch to my game but critical error stopped all the processes. It wrecked my entire game and I had to reinstall my again. I really want to install these updates and because of this error I am stuck. Can anyone help me to fix this error? If is this possible can you guide me to install the patch?

Thank you!

An error occurred during installation:

The process cannot access the file c:program files (x86)red 5 studiosfirefallsystembindbghelp_red5.dIl

OK

 

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Answered By points N/A #166885

An error occurred during game installation

It looks like the setup file has got some improper permission to access the file. So, due to Windows 7’s administration settings, the software is unable to access “dbghelp_red5.dll”.

You can run the executable file by right-clicking on it and selecting “Run as administrator”.

If this still doesn’t solve the issue, this means that the file is missing. You have to obtain another copy of the game or run the setup again.

Otherwise, find out any older version of patch instead of this one or play the game without the patch. Sometimes, various patches come with hotfixes but makes more trouble that it was before. So playing the game without the patch is the best idea.

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• Posted on - 04/06/2014
• Question Category: Anonymous