Error message occurred when Leap Conveyancer tried to access Microsoft Word

Asked By 20 points N/A Posted on -
qa-featured

Hello,

The following error message occurred when Leap Conveyancer tried to access Microsoft Word. I really need an expert’s advice. I have installed Leap Office Add-In but the error exists. How can I remove this error? Help me to fix it immediately. Thanks in advance.

LEAP Conveyancer cannot communicate with Microsoft Word. Please make sure that the 'LEAP Office Add-In' is installed and enabled in Word.

LEAP Conveyancercannot communicate with Microsoft Word. Please make sure that the 'LEAP Office Add-In' is installed and enabled in Word.

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Answered By 15 points N/A #174671

Error message occurred when Leap Conveyancer tried to access Microsoft Word

qa-featured

Hi Leonard,
The error exists,even after installing the Leap Office Add In. because the settings are not applied properly to the word document.
In order to overcome this error,follow the steps stated below:
If you are using Word 2007,the Leap Conveyancer requires Microsoft Office 2007 SP3.
1) Open Microsoft Word 2007
2) Click ‘MS Office’ button on the right of the window
3) Select ‘Word Options’
4) In ‘Popular’ tab check that a username and password are correct
5) In the ‘Trust center’ tab select ‘Trust center settings’.Check ‘Enable all macros’ is selected and click ‘OK’
6) In ‘Add-ins’ tab select ‘Manage’->Disable Items and click go.If Leap Items are listed then enable them
7) Select Manage->Com Add-ins
8) Open Leap Conveyancer and generate a Word document
If you are using Word 2010,
1) Open Microsoft Word 2010
2) Click ‘File’ menu on the top left corner
3) Select ‘Options’
4) Check that proper username and password is entered
5) In the ‘Trust center’ tab select ‘Trust center settings’.Check ‘Enable all macros’ is selected and click ‘OK’
6) In ‘Add-ins’ tab select ‘Manage’->Disable Items and click go. If Leap Items are listed then enable them
7) Select Manage->Com Add-ins
8) Open Leap Conveyancer and generate a Word document

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