Error installing CyberPatrol Parental Control Software - Techyv.com

Asked By May Jratr 0 points N/A Posted on - 02/03/2012

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I got an error during the installation process of Cyber Patrol.

I have searched and Googled it and found out that it has something to do with the error in the value of the registry entry.

But I already removed the Pending File rename Operations value.

How can I fix this error?

CyberPatrol Setup – Warning

WARNING:The installation of CyberPatrol cannot continue. Another program install or uninstall requires Windows to be restarted before it can finish.

Please Shut Down and Restart your computer before re-running the CyberPafrol Setup.

NOTE: If this message continues to appear after 2 or 3 restarts, then this can be a sign that your computer has been infected by Spyware or another malicious program. If so, then please visit the Installation Issues FAQ section at www.cyberpatrol.com/support for information about how to detect and remove Spyware,

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Answered By Zorian Crust 80 points N/A #169105

Error installing CyberPatrol Parental Control Software

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Hi May,

The error caused is a value in a registry entry that CyberPatrol checks before installing. If the value is present, CyberPatrol can’t install until the value is cleared. Restarting your system should clear the value and enable the installation to commence.

However, if after restarting your computer the message continues to appear, we recommend manually deleting the entry from the registry. The steps below will guide you through that process:

Click Windows Start > Run > type: regedit and click OK to launch the Registry Editor. The Registry Editor is similar to Windows Explorer where you navigate through the directories by clicking the “+” signs.
Navigate to: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlSession Manager
Locate the PendingFilerenameOperations value in the right hand side pane. This is the entry that is preventing CyberPatrol installation and needs to be removed.
Right-click on the value PendingFileRenameOperations and select Delete. Click OK to confirm.
Close the Registry Editor and resume installation. Do not restart your computer after the above value has been deleted.

Zorian

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Posted on - 02/04/2012
Question Category: Security Software

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