Error installing Bluetooth OBEX Service

Asked By hitesh walia 70 points N/A Posted on - 01/30/2012

I have Intel© Centrino Advanced N-6230 Wireless Card in my laptop. The drivers for wireless card installed successfully but I am having problems with Bluetooth installation. The installation stops in about 80% of the process. Even though the installation process stops, I can see it in the Start Menu. When I clicked to open it, I am getting an error as posted below. I am running Windows 7. How can I fix this?

Service 'Bluetooth OBEX Service' (Bluetooth OBEX Service) failed to start. Verify that you have sufficient privileges to start system services.

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Answered By Michelle Bang 55 points N/A #124114

Error installing Bluetooth OBEX Service

This is a general problem relating to either your windows or your hardware. Try the following things.

• Before reinstalling the windows make sure that you have the latest drivers download from their site. For best drivers use the service tag that Dell has underneath the laptop.
• Once downloaded check to make sure if they work. Also do note that the drivers must be 16-bit or 32-bit capable.
• If still got the issue then reinstall the windows and then try to install them. It is a lengthy process but you have to do it unless you are willing to do the next step.
• The last step is to go to Dell for a RMA of the laptop because this specific Card has got some issues over the internet and most of the people got a replacement of it instead of fixing it.

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• Posted on - 01/30/2012
• Question Category: Hardware