Error coming when exporting mail box

Asked By 30 points N/A Posted on -

What does this error message on my mailbox meant?

When I am trying to export the two mailboxes an error message is coming which says it cannot connect the source mailbox.

‘Category Information Not Specified (0:Int32) (New-Mailbox Export Request) Remote Permanent Exception’

‘Fully Qualified Error Id 1E14B24F Microsoft Exchange Management Recipient Tasks New Mailbox Export Request’

I have searched for help, but nothing found. Kindly help me to get out of this problem. Thanks in advance.

Answered By 0 points N/A #118706

Error coming when exporting mail box


Here are steps to help you troubleshoot that problem:

  • In case the move request did not finish well, you will need to view the Move Request Statistics and then rectify that.
  • The problem might also be occurring because move request completed with errors, and therefore you will need to view the move report and verify that. You can read more about how to correct that issue at: View Move Request Properties.
  • You will also need to check out the Event log on the Client Access server which is running the instance of the Microsoft Exchange Mailbox Replication service which is being used to process the failed move request.
  • Last but least, you will need to use the Exchange Management Console or you can use the Exchange Management Shell as well so as to increase the diagnostic logging levels that will be used on the Client Access server for the Mailbox Move and the Service categories of the MSExchange Mailbox Replication service.

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